Product
Animoog Z
- Is the original Animoog app unavailable? If I have purchased it before, how do I find it in the App Store?
- I've paid for presets and features in Animoog Z that appear locked in my DAW. How do I restore my purchases?
- How do I perform a Factory Reset of Animoog Z?
- How can I use Animoog Z in a DAW that doesn't support the AUV3 plugin format?
- The Home Bar is getting in the way of using the keyboard in Animoog Z. Is there a way to disable it?
- What is the best way to get audio output from Animoog Z?
Moog One
- How do I use the Moog One's Vocoder effect?
- How do I use the Moog One's external input?
- How do I load presets onto the Moog One?
- How does parallel mode differ from serial mode in the Moog One's filter section?
- How do I change the curve of the Aftertouch on the Moog One?
- How do I add swing to the Moog One's arpeggiator or sequencer?
Claravox
- Is Claravox Centennial able to store and recall presets?
- Can I use Claravox Centennial to control soft-synths in my DAW or analog instruments?
- Will there be a standard version? What's the difference between that and the Centennial edition?
- Where can I download the manual or editor for Claravox?
- Does Claravox come with a stand?
- What is the octave range of the Claravox Centennial?
Minimoog Voyager
- Can the Voyager LFO's sync to MIDI clock?
- Can Filter Spacing or Resonance be modulated on the Minimoog Voyager and Minimoog Voyager XL?
- Does the Minimoog Voyager stay in tune?
- Is the Voyager polyphonic (plays more than one note at once) or multitimbral (plays more than one sound at a time)?
- Is the Voyager a real analog synth?
- How do I upgrade the Voyager's Software?
Minimoog Model D
- How do I change the PITCH BEND range on a MiniMoog Model D reissue?
- How do I change the MIDI channel on the Minimoog Model D?
- Does the Minimoog Model D reissue have a velocity sensitive keyboard?
- Why is my Model D not making any sound?
- Why is my Model D playing the same note no matter what?
- Why is my Model D making a clicking sound?
Matriarch
- How do I turn on Legato Glide Mode on the Matriarch?
- How do I send a clock signal from the Matriarch when the arpeggiator isn't in use?
- How do I erase or re-record a sequence on the Matriarch?
- How do I change the round robin modes on the Matriarch?
- Can the Matriarch's sequencer or arpeggiator be set to swing?
Grandmother
- How do I use different scales or tunings on a Moog Grandmother?
- How do I make a dubstep bass patch on a Grandmother?
- Why Is My Keyboard Out Of Range?
- How do I use the LFO as a 3rd Oscillator?
- How do I get the LFO to reset on each note?
- How do I use the High Pass Filter?
Subharmonicon
- Why is oscillator 2 heard when only sequencer 1 is playing on the Subharmonicon?
- Can the Subharmonicon output unquantized pitch values from the patchbay?
- Can I adjust the overall tuning of the Subharmonicon?
- How do I install the Subharmonicon in a Eurorack System?
- How do I clock DFAM using Subharmonicon?
- How do I sync Subharmonicon to a DAW like Ableton?
DFAM (Drummer From Another Mother)
- How do I use DFAM as a Eurorack Module?
- How do I sync DFAM & Mother-32?
- How do I sync 2 DFAM together?
- Why does my DFAM sequencer not start on the highlighted step?
- Why do settings on each DFAM sound slightly different?
- My DFAM will play a sequence, but the trigger button doesn't always make a sound?
Mother-32
- How do I save patterns on Mother-32?
- How do I change the sequencer playback direction on Mother-32?
- How do I update my Mother-32's firmware?
- Why won’t my external oscillator properly track the pitch of the Mother-32?
- How to Sync Two or More Mother-32s
- Where can I find patch sheets for my Mother-32?
Werkstatt-01
- My Werkstatt’s oscillator isn’t in tune when I connect to external an CV Source. Is mine broken?
- The Werkstatt instructions say I need to cut a section out of the black plastic washer to make room for a metal tab on the output jack. I can’t find a metal tab on my output jack. What’s going on?
- What is the difference between Werkstatt-01 (2020) and the 2014 Moogfest edition?
- I am trying to use my Werkstatt with headphones, but I can’t seem to control the volume. Is there a way to raise and lower the volume for headphone use?
- Is there a way I can play my Werkstatt via CV?
Subsequent 25 & Sub Phatty
- I tried doing a firmware update on my Sub Phatty/Subsequent 25 and now only the LFO Rate LED is blinking. What do I do?
- Can the Subsequent 25 use the same patches as the Sub Phatty?
- Where are my Subsequent 25 presets saved?
- How do I download the Free Software Editor and Librarian for the Subsequent 25?
- How do I set the LFO Gate Reset?
- How do I engage Duophonic Mode and other Hidden Parameters on the Subsequent 25?
Subsequent 37 & Sub 37
- Is the Sub 37 to Subsequent 37 upgrade still available?
- Can the Subsequent 37 use the same patches as the Sub 37 Tribute Edition?
- How do I download the Sub 37 and Subsequent 37 Editor / Librarian?
- My Sub 37 is out of tune. What can I do?
- Why am I not hearing any audio in "Active Panel" mode?
- Where are presets stored on my computer?
Little Phatty & Slim Phatty
Minitaur & Sirin
- The MIDI light is blinking on my Minitaur but I’m not getting any sound.
- How do I latch the gate on a Minitaur or Siren?
- How do I download the Sirin Editor / Librarian?
- How do I download the Minitaur Editor / Librarian?
- Is it possible to still purchase a new set of Taurus III Bass Pedals?
- Why doesn't my DAW project load the saved editor settings?
Theremini
- How do I map the MIDI outputs from the Theremini in my DAW?
- Can the Theremini be used to play an external synth using MIDI?
- How do I download the Theremini Editor / Librarian?
- Why is the volume knob not controlling anything?
- Why is my Theremini display dark and faded?
- Why does my Theremini seem unstable?
Theremin
Animoog
- Does Animoog have MIDI learn/mapping functionality?
- Where can I find the Animoog User's Manual?
- The sample rate is stuck on 48000Hz and isn't changing when I select a different sample rate.
- Is it possible to connect Animoog with a Bluetooth MIDI controller?
- I've set up my MPE controller through MIDI CC Learn, but all the per-note changes are global and not per voice.
- I purchased preset packs before, but can't restore them.
Model 15 App
- Why is the Model 15 app Mac only? Will there be a comparable PC version?
- Is there a VST for the Model 15 app that can be used in Ableton or another DAW?
- How to install free download of Model 15 for macOS Big Sur if you already own iOS version.
- I own the iOS version of Model 15, why does the app store show a price for macOS download?
- How do I map CCs in the Model 15 app?
- Do the Moog iOS apps feature Ableton Link connectivity?
Filtatron
500 Series
Moogerfooger
- Does my Moogerfooger output an instrument or line level signal?
- MF-108M | Why do the knobs behave differently after pluggin a cable into a CV input?
- 108M | How do I change the MIDI channel on my ClusterFlux?
- What kind of power adapter can I use with my Moogerfoogers?
- What kind of expression pedal can I use with my Moogerfooger?
- Do Moogerfoogers have “true bypass?”
Minifooger
- What type of power supply should I use with my Minifoogers?
- Can I use my MoogerFooger power supply with my minifoogers?
- Can I use batteries with the Minifoogers?
- Do I need a power supply for each individual Minifooger, or can I use something like a One-Spot to chain power to each unit?
- MF TREM | What does the EXP input on the Minifooger Trem control?
- MF RING | What does the EXP on the Minifooger Ring control?